Job Summary. Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information. Essential Functions. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests’ needs, respond promptly and acknowledge all guests, how...
Company Description. Kissel Uptown Oakland, in the Unbound Collection by Hyatt, is a premier luxury hotel located in Oakland, CA. The hotel offers a sophisticated stay in 168 rooms and suites, showcasing over 9,000 SqFt of meeting and event space across four venues. Located in the vibrant Uptown area of Downtown Oakland, Kissel provides a glamorous and nostalgic experience for both locals and travelers. Role Description. As a Group Rooms Coordina...
