. Head Concierge Job Summary. Job Description. The Head Concierge position is fully accountable for all day-to-day front desk operations, specifically focused on providing the exceptional, customer service to our residents and their visitors. . Reports to. Property Manager. Wage Status. Non-Exempt (Eligible for overtime). Job Responsibilities. Resident Retention. Greet every resident and visitor with a smile when they walk into the building. Hand...