Under the general guidance of the IT Operations Manager, Help Desk III is responsible for growing and operating the Information Technology Service Management (ITSM) program at the Wisconsin Department of Financial Institutions (DFI). The position is an expert resource and leverages extensive experience and judgment to accomplish goals. Essential duties include first- and second-level hardware and software support, configuring and administering th...
Job Description. Description. TEKsystems is currently looking for a helpdesk technician who has 1-2 years of service desk/helpdesk experience. They must be able to support workstation issues, MS office products, password resets, and basic break/fix support. A lot of the tickets will get forwarded to another team but they must be proficient enough to know how to restart software programs and have a basic-medium level of pc/laptop hardware. Any tic...
