Manages and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Implements policies and procedures to ensure consistency and high-quality work. Manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Responds to and resolves escalate ...d client issues during or after implementations. Troubleshoots and develops solutions to implementation problems or challenges. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.More Show Less
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