Inbound Customer Resolution Specialist I Jobs

The Inbound Customer Resolution Specialist I researches and resolves complaints to ensure customer retention and satisfaction. Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Being an Inbound Customer Resolution Specialist I typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Inbound Customer Resolution Specialist I typically reports to a supervisor or manager. Being an Inbound Custom ... er Resolution Specialist I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. More
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