Inbound Customer Resolution Specialist III Jobs

The Inbound Customer Resolution Specialist III researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being an Inbound Customer Resolution Specialist III may handle difficult situations and assist in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Inbound Customer Resolution Specialist III may require an associate's degree. Typically reports to a supervisor or manag ... er. Being an Inbound Customer Resolution Specialist III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as an Inbound Customer Resolution Specialist III typically requires 3-5 years of related experience. More
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