Job Summary / Essential Job Functions. Must have previous customer service and call center experience. Requires sound knowledge of Word, Excel in addition to excellent communication skills. Use computer databases and information technology systems to research information needed to respond to and track the progress of responses to customer inquiries. Send escalation emails and create service request for unresolved matters that need fur. Duties. Ha...
General Description. Madison Police Department (MPD) is committed to making police services accessible to all members of the community and the Information Clerk in Records Services is an essential part of receipt and delivery of MPD public records. MPD is also committed to high quality customer service and the Information Clerk in the Records Services unit is the front line for customer service for MPD both with public records requests and finger...
General Description. Madison Police Department (MPD) is committed to making police services accessible to all members of the community and the Information Clerk in Records Services is an essential part of receipt and delivery of MPD public records. MPD is also committed to high quality customer service and the Information Clerk in the Records Services unit is the front line for customer service for MPD both with public records requests and finger...
General Description. Madison Police Department (MPD) is committed to making police services accessible to all members of the community and the Information Clerk in Records Services is an essential part of receipt and delivery of MPD public records. MPD is also committed to high quality customer service and the Information Clerk in the Records Services unit is the front line for customer service for MPD both with public records requests and finger...
