What does an Insurance Claim Service Representative III Do?
Processes, adjusts, and closes claims of moderate complexity in a contact center setting. Prepares initial claim reports, records statements from involved parties, and maintains First Notice of Loss (FNOL) information. Negotiates settlements within approved limits. Does not handle claims requiring outside field adjustment and refers complex claims to designated experts. May handle claims for bodily injury and third-party loss. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works independently within established procedures associated with the specifi ...c job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience.More Show Less
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