Make a difference. Be happy. Grow your career. IT SERVICE DESK AGENT I. The IT Service Desk Agent provides level 1 support to organizations by answering, calls, chats, and e-mails from end users, resolves basic IT issues, and documents issues to be handed off to an application support team. Key. Responsibilities. Providing a high level of professionalism and customer service. Serving as first point of contact for end users seeking IT assistance. ...
Title. Service Desk AgentLocation : Dallas, TX – Mon & Fri Remote, Tue, Wed, & Thu OnsiteSchedule : Standard Business Hours – occasional OT, weekend, and / or holiday hours may be required, as neededNote : This is a W2 contract role, and is NOT open to C2C or 3 rd party candidatesThis position is responsible for providing technical and operational support to our clinician network (providers) and employee groups. our clinician network includes hea...
ESSENTIAL JOB FUNCTIONS. Works under the direction of the Service Delivery Manager and is responsible for providing professional and efficient helpdesk support to the City of Memphis staff. Provides customer technical support and troubleshooting via phone and remotely. Utilizes ticket tracking to document all support incidents. Creates and maintains detailed service desk documentation. Reports metrics and Key Performance Indicators (KPI’s) to a...
ESSENTIAL JOB FUNCTIONS. Works under the direction of the Service Delivery Manager and is responsible for providing professional and efficient helpdesk support to the City of Memphis staff. Provides customer technical support and troubleshooting via phone and remotely. Utilizes ticket tracking to document all support incidents. Creates and maintains detailed service desk documentation. Reports metrics and Key Performance Indicators (KPI’s) to a...
Current University of Arkansas System employees including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open positions. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). To view the job posting closing date please return to the search for jobs page. If you close the browser or exit your application prior to submitt...
