48forty Solutions is the largest pallet management services company in North America. We provide end-to-end pallet solutions, from supply to retrieval, on-site services, reverse logistics, and packaging materials. 48forty Solutions is truly Pallet Management Made Simple. Our workforce is the heart and soul of our business. Summary. The IT Service Desk Lead is responsible for overseeing the daily operations of the IT Service Desk team, ensuring ef...
Posting DetailsJob Specification InformationJob Posting NumberS354NEPosition TitleIT Service Desk LeadClass TitleStaffRegular or Contingent IIContingent II (more than 6 mos)Desired Start DateFLSANon-ExemptGrade / Range$50,000 - $60,000Open Date02 / 01 / 2024Close DateOpen Until FilledYesDuties and ResponsibilitiesMonitor, prioritize, and assign tickets to team members to achieve the most efficient outcome. Reviews and manages the ticketing proces...