A company is looking for a Lead Support Engineer to provide high-level technical support and mentorship in server-related issues.Key ResponsibilitiesProvide consultation to troubleshoot and solve complex customer problems related to server and authentication issuesMentor peers and contribute to process improvements in support systems and productsManage high-severity issues and collaborate with product engineering teams to enhance customer experie...
A company is looking for a Lead Support Engineer to provide high-level technical support and mentorship in server-related issues.Key ResponsibilitiesProvide consultation to troubleshoot and solve complex customer problems related to server and authentication issuesMentor peers and contribute to process improvements in support systems and productsManage high-severity issues and collaborate with product engineering teams to enhance customer experie...
A company is looking for a Lead Support Engineer to provide high-level technical support and mentorship in server-related issues.Key ResponsibilitiesProvide consultation to troubleshoot and solve complex customer problems related to server and authentication issuesMentor peers and contribute to process improvements in support systems and productsManage high-severity issues and collaborate with product engineering teams to enhance customer experie...
A company is looking for a Lead Support Engineer to provide high-level technical support and mentorship in server-related issues.Key ResponsibilitiesProvide consultation to troubleshoot and solve complex customer problems related to server and authentication issuesMentor peers and contribute to process improvements in support systems and productsManage high-severity issues and collaborate with product engineering teams to enhance customer experie...
About This Team. This role will be primarily focused on server related cases which includes application installation and configuration, authentication (such as Kerberos, NTLM, LDAP, and OpenID, among others), deployment and troubleshooting on cloud platforms (such as AWS, Azure, and GCP), HTTPS / SSL certificates, network traffic analysis, and integration with other enterprise applications and devices (such as databases). Practical experience in ...
