Loan Collection Call Auditor Jobs

Ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.