The Loan Collections Specialist II follows set policies and procedures when determining suitable collection solution. Contacts customers who are delinquent in the repayment of their loans and obtains payments, commitment agreements or establishes a repayment plan. Being a Loan Collections Specialist II typically reports to a supervisor. Requires a high school diploma or its equivalent. Working as a Loan Collections Specialist II typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of di ...scipline. Works under moderate supervision.More Show Less
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