Administers and maintains the organization's email system(s). Monitors server performance and mail routing. Creates user accounts and maintains security levels on databases. Provides first-level telephone support and troubleshoots issues. Monitors existing messaging infrastructure and server usage, ensuring proper working order. Provides recommendations and plans for improvements to e-mail network. May document internal policies or develop training for end-users. Requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks within the job function. O ...ccasionally directed in several aspects of the work. Typically requires 2 to 4 years of related experience.More Show Less
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