Manufacturers Service Contract Administrator Jobs

Ensures that customers receive services according to their contracts with the manufacturer. Communicates with customers to gather information about service levels and respond to questions or complaints. Reports on levels of service and escalates complex or severe problems to management. May assist in contract negotiations. May require an associate degree. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.