Contacts clients to remedy delinquency or non-payments. Determines appropriate collection alternatives to settle shortfalls. Negotiates any contract changes. Documents all collection activities and delinquent accounts in compliance with policies and procedures. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience.
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