Educates patients and their families about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Supports and guides the patient, families, and caregivers during decision-making processes. May organize and lead support groups or provide translation support for other languages. Coordinates appointments and referrals. Tracks and documents metrics and outcomes. Requires a bachelor's degree. Requires Registered Nurse (RN). Typically reports to a manage ...r or head of a unit/department. Years of experience may be unspecified. Certification and/or licensing in the position's specialty is the main requirement.More Show Less
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