Administers and supports online banking products, including ATMs, debit and credit cards, and online bill-paying services. Responds to all customer issues and inquiries about online tools and products. Performs clerical and data entry tasks required to administer and process online banking transactions and create new accounts. Requires a high school diploma. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.
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Overview. The Online Banking Specialist is a key role, as the online banking system is classified as critical functionality, and requires in-depth knowledge of the online banking system as well as the completion of several essential tasks. The Online Banking Specialist is required to work in a fast-paced environment while providing exceptional service through both direct customer contact and administrative activities. Focus on understanding and e...
Overview. The Online Banking Specialist is a key role, as the online banking system is classified as critical functionality, and requires in-depth knowledge of the online banking system as well as the completion of several essential tasks. The Online Banking Specialist is required to work in a fast-paced environment while providing exceptional service through both direct customer contact and administrative activities. Focus on understanding and e...
