What does an Order Fulfillment Operations Director Do?
The Order Fulfillment Operations Director is responsible for staff whose duties include order entry, administration, and shipping. Directs and oversees the order fulfillment process. Being an Order Fulfillment Operations Director ensures adequate inventory levels are maintained to maximize customer satisfaction and minimize cost. Establishes processes for order tracking, maintains updated customer contact information, and monitors contracts or agreements for expiration or renewal. In addition, Order Fulfillment Operations Director may act as a liaison with sales or customer service regarding s ...hip dates or inventory levels. Typically requires a bachelor's degree in area of specialty. Typically reports to top management. The Order Fulfillment Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as an Order Fulfillment Operations Director typically requires 5+ years of managerial experience.More Show Less
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