The Patient Support Representative communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Being a Patient Support Representative working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. In addition, Patient Sup ...port Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. Being a Patient Support Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as a Patient Support Representative typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.More Show Less
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POSITION SUMMARY. The Patient Support Representative supports patients and healthcare providers through inbound and outbound telephone support, as well as administrative functions. KEY RESPONSIBILITIES. Support inbound and outbound phone lines for the pharmacy. Answer calls, emails and / or other requests from patients and / or healthcare providers while meeting or exceeding service level goals. Able to balance priorities, working with team membe...
Job Summary. Join the UOC team. University Orthopedics Center, a leader in orthopedic care throughout Central PA for over 30 years is currently seeking a full-time Patient Support Representative. We are excited to meet highly motivated candidates who have excellent people skills and enjoy working in a fast paced professional medical office. Responsibilities and Duties. The Patient Support Representative (Registration/Appointments) is responsible ...
Overview. We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team. Responsibilities. We help our patients by. Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process. Building relationships and providing excellent customer service to pat...
Patient Support Representative , QUADRANT BIOSCIENCES. Department: Patient Support Team (Operations) Reports to: Director of Patient Support Team. COMPANY. This is a fantastic opportunity to join a rapidly growing company focused on developing novel molecular. diagnostics and virtual care solutions to accelerate patient diagnoses and access to life-changing therapeutic. treatments. Quadrant Biosciences works with top academic institutions, medica...
Overview. We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team. Responsibilities. We help our patients by. Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process. Building relationships and providing excellent customer service to pat...
Overview. We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team. Responsibilities. We help our patients by. Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process. Building relationships and providing excellent customer service to pat...
