Oversees the activities of the Player's Club staff. Ensures customer satisfaction. Develops and implements benefits, contests, and promotions designed to increase Player's Club membership and revenue for the casino. May require a bachelor's degree in area of specialty. Typically reports to top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from oper ...ations and requiring coordination with other departments. Typically requires 3+ years of managerial experience.More Show Less
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