ESSENTIAL JOB DUTIES AND RESPONSIBILITIES. Operates a computer-based telephone system routing internal and external calls to appropriate departments. Handles and tracks all guest related issues and their needs using Agilisys software. Utilizes the property management system to provide personalized service to the hotel guests and uses it in support of Front Desk staff including room charges, guest privacy, etc. Obtains reports on cash paying guest...
. Summary. The Reservations Specialist is responsible for providing helpful information to CARTA Go and Care-A-Van riders, scheduling trips, managing cancellations, providing estimated times of arrival (ETAs), and documenting customer feedback for follow-up and investigation. This role is essential in maintaining high standards of service and efficiency, ensuring timely and accessible transportation for eligible riders. Essential duties and respo...
Join the RealJoy Vacations Guest Services Team. Are you ready to make a difference in the hospitality industry. RealJoy Vacations, a multi-award-winning rental management company, is seeking passionate individuals to join our dynamic Guest Services Team. With consistent recognition as one of the Top 100 Places to Work in Florida and back-to-back awards for the Best Vacation Rental Management Company on the Emerald Coast, we pride ourselves on cre...
