The Senior Field Service Engineer identifies, analyzes, and repairs product failures, install new components or parts. Installs, configures, troubleshoots, and maintains products/equipment. Being a Senior Field Service Engineer researches and answers difficult customer questions about product features and recommend appropriate upgrades. Develops creative solutions to more unique, chronic, or complex issues. In addition, Senior Field Service Engineer performs start up testing and customer training on features and general maintenance of product. May mentor less experienced engineers. Has deep kn ...owledge of the organization's products and services. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Being a Senior Field Service Engineer contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Senior Field Service Engineer typically requires 4 to 7 years of related experience.More Show Less
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