JOB DESCRIPTIONPosition Type : Full timeType Of Hire : Experienced (relevant combo of work and education)Education Desired : Bachelor of Computer ScienceTravel Percentage : 0%Job DescriptionAre you curious, motivated, and forward-thinking. At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that i...
Summary. Responsible for providing customers with technical assistance, troubleshooting and resolving issues reported by customers, managing complaint investigations, escalating issues when appropriate, and documentation (as described below) for software applications supported by Diagnostics Software Services (DSS) in a manner that meets or exceeds customer satisfaction, quality, and efficiency expectations. Extensive team and customer interactio...
