Software Technical Support Engineer I Jobs

The Software Technical Support Engineer I creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Being a Software Technical Support Engineer I requires a bachelor's degree in area of specialty. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. In addition, Software Technical Support Engineer I typically reports to a supervisor or manager. Working as a Sof ... tware Technical Support Engineer I typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. More
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