Software Technical Support Engineer III

Software Technical Support Engineer III Jobs

What does a Software Technical Support Engineer III Do?

The Software Technical Support Engineer III creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Being a Software Technical Support Engineer III requires a bachelor's degree in area of specialty. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. In addition, Software Technical Support Engineer III typically reports to a manager. Working as a Software Te ... chnical Support Engineer III typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. More
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