Staff Support Resource Specialist II Jobs

The Staff Support Resource Specialist II answers questions and provides guidance regarding bank products/services, policies, or specific transactions. Provides centralized customer service to the branches by researching and answering questions from branch employees. Being a Staff Support Resource Specialist II completes call tracking and support documentation associated with the Branch Support function. Serves as a resource to branch employees by providing answers and advice on a broad range of questions regarding bank operational policies/procedures, and transactions. In addition, Staff Suppo ... rt Resource Specialist II requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. Being a Staff Support Resource Specialist II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Staff Support Resource Specialist II typically requires 1-3 years of related experience. More
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