Voice Communications Analyst IV Jobs

Designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Reports on system specifications to support upgrades and to ensure proper integration. Coordinates upgrade schedules with internal or external programmers. May lead voice communications projects, or offer research support regardi ... ng budgeting requirements. May require a bachelor's degree in area of specialty. May lead and directs the work of others. Typically reports to a manager or head of a unit/department. Typically requires 7+ years of related experience. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. More
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