Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the ...
We are looking for a detail-oriented Call Center Workforce Management Coordinator to join the team. Responsibilities. Analyze and Improve Metrics: Evaluate and enhance contact center performance and metrics to support internal and offshore strategies. Data Management: Source and mine data to support strategic continuous improvement initiatives. Work Scheduling: Generate and distribute weekly work schedules for call center representatives. Collabo...
