How Much Does a Collection Supervisor Make? (2025)
With the U.S. BLS reporting a 0% job outlook for the years of 2023 to 2033, the role of a collection supervisor is facing a slow decline over the next couple of years. Pair that with Salary.com's Real-Time Job Posting Salary Data Report and it shows a clear decline for the job title moving forward.
Salary.com has also reported that the average collection supervisor salary is $74,101 per year in the United States as of August 15, 2025. Read this salary guide to get a more comprehensive overview of collection supervisors, job descriptions, FAQs, and job expectations.
What does a Collection Supervisor Do?
A collection supervisor is mainly responsible for helping companies recover lost bills and collect them. They're also responsible for looking for customers with overdue bills and track down customers with out-of-date addresses using skip tracing.
Per Salary.com's data, although most collection supervisors have a high school diploma, having a bachelor's degree is a plus and can help raise a collection supervisor's salary in the long run.
What is a Collection Supervisor's Salary Overview?
The average salary for collection supervisors in the United States in 2025 is $74,101 per year or $36 per hour, as of August 15, 2025.
Based on Salary.com salary data, the average salary for a collection supervisor is between $56,334 to $96,453 per year, with most collection supervisor salaries averaging from $64,801 to $85,801. The collection supervisor's salary per month is $9,395.
The salary for a collection supervisor is an average of $36 per hour, with an hourly collection supervisor salary ranging from $27 to $46. The average weekly collection supervisor salary is $1,425, with weekly pay ranging from $1,083 to $1,855.
2025 Collection Supervisor Average Salary: $74,101 per year ($36 per hour)
Meanwhile, the median collection supervisor salary is $150,501 per year, including salary and bonuses, and varies depending on the percentile.
| Percentile | Salary + Bonus |
|---|---|
| 10th Percentile | $62,777 |
| 25th Percentile | $72,701 |
| 50th Percentile | $83,601 |
| 75th Percentile | $98,001 |
| 90th Percentile | $111,111 |
On the other hand, the overall collection supervisor salary in the US is $118,336, according to Salary.com report. The total compensation package includes benefits like healthcare ($8,352), time off ($10,289), and Social Security ($6,395), which make up 21.2% of the total compensation.
| Core Compensation | ||
|---|---|---|
| Median | % of Total | |
| Base Salary | $74,101 | 62.60% |
| Bonus | $9,500 | 8.00% |
| Social Security | $6,395 | 5.40% |
| 401K/403B | $3,511 | 3.00% |
| Disability | $1,672 | 1.40% |
| Healthcare | $8,352 | 7.10% |
| Pension | $4,514 | 3.80% |
| Time Off | $10,289 | 8.70% |
What Can Affect a Collection Supervisor’s Salary?
Various factors such as experience level, geographic location, education, and skills can significantly influence the salary of a collection supervisor. Below is a breakdown of key salary components:
By Experience Level
Salary.com data shows that an entry-level collection supervisor salary, or those who have just joined their organization within the year, is $70,731. Those with more than 8 years of experience are considered experts, and the salary of a collection supervisor at that level is $78,567.
| Levels | Salary |
|---|---|
| Entry Level Collection Supervisor | $70,731 |
| Intermediate Level Collection Supervisor | $71,147 |
| Senior Level Collection Supervisor | $73,229 |
| Specialist Level Collection Supervisor | $77,170 |
| Expert Level Collection Supervisor | $78,567 |
By Geographic Location
Salary for collection supervisors in the United States vary by geographic location due to key factors like cost of living, the local economy, and industry presence.
Among the hot cities in the United States, San Francisco, California is among the highest paying cities, with average salary for collection supervisors being $92,501, while Dallas, TX, and Miami, FL, reflect lower average salary for collection supervisors at $73,201 and $71,201 respectively.
| Cities | 25th Percentile | 50th Percentile | 75th Percentile |
|---|---|---|---|
| San Francisco, California | $80,901 | $92,501 | $107,201 |
| Washington, District of Columbia | $71,701 | $82,001 | $95,001 |
| Miami, Florida | $62,301 | $71,201 | $82,501 |
| Chicago, Illinois | $67,001 | $76,601 | $88,701 |
| Boston, Massachusetts | $72,301 | $82,601 | $95,701 |
| New York, New York | $75,101 | $85,901 | $99,501 |
| Dallas, Texas | $64,001 | $73,201 | $84,801 |
By Skills
Most collection supervisors start at a similar baseline level since there are no specific college degrees required before applying for the role. However, The Real-Time Job Posting Salary Data Report has suggested that having finance and accounting software product knowledge and credit management skills can boost the salary of a collection supervisor by 8.61% and 8.56%, respectively.
| Skill | Demand | Salary |
|---|---|---|
| Finance and Accounting Software Products | 10.70% | 8.61% |
| Credit Management | 10.00% | 8.56% |
| Billing | 10.00% | 7.81% |
| Cash Collection | 10.60% | 7.67% |
| Accounting | 10.20% | 7.35% |
| Compliance Audit | 10.40% | 7.15% |
By Education
Since an individual is required to have a communications degree, the vast majority of collection supervisors have a bachelor's degree. However, master's and doctoral degree holders are also present within the workforce.
| Degree Level | % of Users with this Level of Education |
|---|---|
| High School | 44.10% |
| Associates | 14.70% |
| Bachelors | 32.40% |
How to Become a Collection Supervisor
To become a fully-fledged collection supervisor, consider following these steps:
- Acquire a high school diploma/college degree: Most companies who are hiring for collection supervisors usually only look for candidates with a high school diploma. However, having a degree in communications, accounting, or even information technology may be a plus and can help future collection supervisors look for jobs faster.
- Gain relevant experience: Most collection supervisors are required to have a week or two of on-the-job training beforehand. This can teach them more skills that are required to become a full-fledged collection supervisor on top of teaching them much-needed skills like customer service and negotiating skills.
- Acquire the needed qualities: On top of the skills mentioned above, collection managers should also be detail-oriented, have adequate communication and listening skills, as well as having good negotiation skills.
What are the FAQs about Collection Supervisors?
Here are some of the common questions about a collection supervisor’s salary:
How much does a Collection Supervisor earn on average?
Last updated on August 15, 2025, Salary.com reports that the salary for a collection supervisor is $74,101 per year, or $36 per hour. This means that the average collection supervisor's salary is $6,175 monthly. The highest salary for a collection supervisor is $78,567 for an expert level Collection Supervisor.
Do collection supervisors get paid hourly?
It varies from one company to another. Some companies pay their collection supervisors by the hour, but most exempt collection supervisors receive a fixed salary from their employers. The only case where collection supervisors are paid by the hour is if they are considered nonexempt.
What does a Collection Supervisor do?
A collection supervisor's main responsibility can be defined as the following:
- Find customers and clients with overdue bills.
- Use different procedures and skip tracing to locate outdated addresses.
- Learn the human elements that made people skip their bills.
- Offer credit advice to people.
- Assist with sales and operations by explaining contracts, if necessary.
