POSITION SUMMARY. Under the supervision of the General Manager, the Spa Director oversees the operations of the spa, leadership, and success of the spa at Bay Mills Resort & Casino. This role involves overseeing daily operations, and managing various Departments and services through a Manicurist, Pedicurist, Massage Therapist, Esthetician, Guest Services Agent, or among others as services expand. The primary duties of the Spa Director include dev...
POSITION SUMMARY. Under the supervision of the General Manager, the Spa Director oversees the operations of the spa, leadership, and success of the spa at Bay Mills Resort & Casino. This role involves overseeing daily operations, and managing various Departments and services through a Manicurist, Pedicurist, Massage Therapist, Esthetician, Guest Services Agent, or among others as services expand. The primary duties of the Spa Director include dev...
POSITION SUMMARY. Under the direction of the F&B Supervisor, the Lead Bartenders directs all bar service staff during busy or slow periods, to ensure that customer service goals are met. ESSENTIAL FUNCTIONS. 1. Provides exemplary customer service by “Exceeding Expectations One Opportunity at a Time”. 2. Must maintain the essential functions of a Bartender (see Bartender Position Description). 3. Check for all scheduled busses for that day, as wel...
POSITION SUMMARY. Under the supervision of the Slot Shift Supervisor, the Slot Attendant is responsible to provide superb customer service by ensuring a timely response to slot customer’s needs including repairing minor machine malfunctions and paying jackpots. ESSENTIAL FUNCTIONS. 1. Provides exemplary customer service by “Exceeding Expectations One Opportunity at a Time”. 2. Greets and provides casino information to all slot guests, while conti...
POSITION SUMMARY. Under the direction of the Housekeeping Supervisor, the Casino Attendant performs various cleaning duties for the Bay Mills Resort & Casino in a timely and friendly manner. ESSENTIAL FUNCTIONS. Provides exemplary customer service by “Exceeding Expectations One Opportunity at a Time”. Maintains cleanliness of casino floor, washing walls and machines, vacuuming and mopping floors, emptying trash containers and ashtrays. Maintains ...
POSITION SUMMARY. Under the direction of the Front Desk Supervisor II and the Hotel Manager, the Housekeeping Supervisor performs various supervisory functions that assist management in assigning work duties and monitoring for quality and timely completion of those duties for both casino and room attendants. ESSENTIAL FUNCTIONS. 1. Provides exemplary customer service by “Exceeding Expectations One Opportunity at a Time”. 2. Performs all duties of...
POSITION SUMMARY. Under the direction of the Front Desk Supervisor II and the Hotel Manager, the Housekeeping Supervisor performs various supervisory functions that assist management in assigning work duties and monitoring for quality and timely completion of those duties for both casino and room attendants. ESSENTIAL FUNCTIONS. 1. Provides exemplary customer service by “Exceeding Expectations One Opportunity at a Time”. 2. Performs all duties of...
