Description. Position Summary. The Front Desk Supervisor is responsible for, but not limited to, supervising the Front Desk Agents while overseeing the Front Desk. As well as, providing attentive, courteous, and efficient service to all guests during check in, throughout their stay, and at check out, while maximizing room revenue and occupancy. We are the first and last impression for the hotel. our main function is to register all guests into th...
Position Summary. The pool attendant is responsible for offering our guest the highest levels of service and hotel knowledge. The pool attendant must be enthusiastic about the position and maintain a positive attitude toward both the guest and other staff members of the hotel. The pool attendant is responsible for an in-depth knowledge of all rules and regulations of the pool and an adherence to the service sequence as outlined in the Biltmore st...
Description. Position Summary. Responsible for complementing the work being conducted by the sales department consisting of significant customer contact mostly on the phone, and also personal contact within the office. The role of the sales and group coordinator is to act as an ambassador for both the hotel and the Director of Sales and to assist in securing all business opportunities and driving revenues for the property. This position will also...
Description. Position Summary. The Stewarding Assistant Manager is responsible for maintaining the overall cleanliness and par levels of all china, glass, and silverware along with kitchen and banquet service equipment. They should have a sound working knowledge of conveyor and single tank dish machines, 3 compartment sink set ups and chemicals used throughout the kitchens. Must be familiar with the requisitioning of equipment needs to the design...
Description. Position Summary. The Chef DePartie is responsible for preparing the menu items contracted for all Biltmore Hotel Banquet Events, as well as, restaurant a la carte items. They must maintain Biltmore Hotel Standards, which include high quality food, excellent presentation and quick food production for an overall dining experience. A Chef DePartie needs minimal supervision, is able to prepare meals for special dietary needs, delegates ...
