This position is the primary contact a member has with the credit union. This contact may be by phone, in person or through interactive teller machine technology. ITM Agent will provide engaging member centric service to our members virtually, via video. The bilingual ITM Agent will assist members with financial transactions, providing member support via telephone, and email, resolving account and loan-related issues as needed, identifying and ma...
This position is the primary contact a member has with the credit union. This contact may be by phone, in person or through interactive teller machine technology. ITM Agent will provide engaging member centric service to our members virtually, via video. The bilingual ITM Agent will assist members with financial transactions, providing member support via telephone, and email, resolving account and loan-related issues as needed, identifying and ma...
Job description. POSITION PURPOSE. The Branch Concierge is responsible for managing and directing branch traffic flow, proactively engaging members, and bringing the Carter Brand to life. This role identifies service and product needs. This role acts as the first touch point and is expected to assist and provide members with their inquiries in an accurate, professional, and timely manner. The role is expected to provide members and potential memb...
