General Position Description. Under the supervision of the Marketing Manager, the Digital Marketing Coordinator is someone who will be the biggest supporter to our existing contacts list. We are looking for someone who loves all things digital – especially email, websites, social media, and landing pages. You will be working in a fast-paced environment managing multiple projects at once. This position needs someone who is very passionate about di...
Member Support Representative Levels I, II, and III. Under the supervision of the Customer Service Manager, Member. Support Representative is responsible for processing inbound and outbound calls to the point of resolution, including customer service assistance, inquiries, and complaints. They will provide the highest quality service while ensuring that the caller's needs are met. Member Support Representatives will focus on meeting monthly goals...
Dispatch Resolution Representative I and II. General Position Description / Responsibilities. Under the supervision of the Customer Service Manager, the Dispatch. Resolution Representative I and II, is responsible for processing inbound and outbound calls to the point of resolution, including customer service assistance, inquiries, and complaints. They will provide the highest quality service while ensuring that the caller's needs are met. Dispat...
