JOB SUMMARY. The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner. This candidate should have a solid understanding of the Revenue Cycle as it relates to the entire life of a patient account from creation to payment. Representative will need to effectively follow-up on claim submission, remittance review for insurance collections, create and pursue disputed balances from both govern...
JOB SUMMARY. The purpose of the Customer Service Representative position is to support the Customer Service Call Center as it relates to physician billing for multiple clients. ESSENTIAL DUTIES AND RESPONSIBILITIES. Include the following. Others may be assigned. Handle a large call volume while ensuring quality customer service and patient satisfaction. Follow-up on all issues not resolved during conversation with patient/guarantor. Ability to co...
