Job Description. Job Description. Our Opportunity. The Member Contact Center (MCC) Manager is responsible for inspirational leadership and operational effectiveness of our Member Contact Center functions. The MCC Manager will be responsible for creating a high-performance culture, implementing metric-driven strategies, and driving a team that supports providing exceptional member experiences through multiple channels, achieving ambitious sales an...
Job Description. Job Description. Our Opportunity. The Senior Risk Mitigation Specialist is responsible for safeguarding the credit union and its members against loss. This position contributes significantly to the management and execution of fraud detection, prevention, and BSA compliance strategies. The Senior Risk Mitigation Specialist accomplishes this by identifying, investigating, and responding to suspected cases of fraud associated with m...
Job Description. Job Description. Our Opportunity. The Collections Specialist works with members to provide solutions to mitigate losses for the CU and collects on all delinquent accounts including consumer, business, mortgage, VISA, courtesy pay, and other loan products, as well as processing garnishments, levies, and other actions to recover on past due accounts in accordance with CCF's Mission, Vision, Goals and Service Promises. What You'll D...
