Overview. Opportunity : General Manager. Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. Potential Career Path. Area General Manager Regional Director of Operations Vice President of Operations. Essential Job Functions. Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core...
Overview. Opportunity : Guest Service Agent. Greet, register and service guests in a friendly and courteous manner according to hotel / brand and sustainability standards. Your Growth Path. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager. Your Focus. Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and con...
Overview. Opportunity: House Person. . Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. Your Growth Path. . . Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager. Your Focus. Greet and acknowledge guests in a courteous and friendly manner. Inspect assigned areas and perform cleaning tasks accordingly. Collect trash from the service land...
Overview. Opportunity : Night Auditor. Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path. Front Office Supervisor / Accounts Payable or Receivable Clerk Front Office Manager. Your Focus. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and ...
Overview. Opportunity: Bistro Server. Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards. Your Growth Path. . Banquet Server/Captain. Restaurant Supervisor – Restaurant Manager – Banquet Manager. Your Focus. Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times. Take or...
Overview. Opportunity: Bistro Server. Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards. Your Growth Path. . Banquet Server/Captain. Restaurant Supervisor – Restaurant Manager – Banquet Manager. Your Focus. Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times. Take or...
Overview. Opportunity: Room Attendant. Clean and maintain guest rooms to ensure rooms meet established standards. . Your Growth Path. . Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper. . Your Focus. Greet guests upon interaction with a warm and friendly greeting. Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming. Change bed linens and replace to...