Essential Job Functions. Monitors the status of shipments from pickup through delivery. Enters shipment location, date and time into TMS. Contacts carriers and drivers via phone, email or internet to determine driver location. Escalates potential or existing service failures to Carrier Sales and Business Development. Works closely with Account Managers, Account Executives and Carrier Sales Representatives to ensure service level expectations are ...
Essential Job Functions. Monitors the status of shipments from pickup through delivery. Enters shipment location, date and time into TMS. Contacts carriers and drivers via phone, email or internet to determine driver location. Escalates potential or existing service failures to Carrier Sales and Business Development. Works closely with Account Managers, Account Executives and Carrier Sales Representatives to ensure service level expectations are ...
Essential Job Functions. Responsible for client communications and conflict resolution. Ensures that client issues are dealt with in an efficient manner, informing the Account Manager of any problems that may arise. With direction from the account manager, manage the invoices and account receivables for the account. Works closely with the project team in order to maintain a continuous knowledge of the account status at all times. Ensures that all...
