Position Overview. We are seeking a dedicated and detail-oriented individual to join our team, responsible for ensuring our guestrooms meet and exceed company cleanliness standards. This role is at the heart of delivering an exceptional guest experience, combining professionalism, courtesy, and adherence to health regulations to guarantee guest satisfaction. Key Responsibilities. Meticulously clean and prepare guest rooms, ensuring all amenities ...
Safely transport guests to/from their destinations, provide information and luggage assistance. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the eff...
Job Duties. Answers in-coming calls, qualifies, and distributes customer inquiries in a friendly and professional manner. Provides support to sales team by researching and cultivating potential leads, disseminating e-blasts and participating in sales blitzes as needed. Assists with sales efforts in soliciting new business. Provides administrative support for the department, including data entry, completion of sales reports, and the accuracy and t...
Job Duties. Answers in-coming calls, qualifies, and distributes customer inquiries in a friendly and professional manner. Provides support to sales team by researching and cultivating potential leads, disseminating e-blasts and participating in sales blitzes as needed. Assists with sales efforts in soliciting new business. Provides administrative support for the department, including data entry, completion of sales reports, and the accuracy and t...
This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by...
