Make a difference in the lives of others. Join HPSM as a Senior Care Manager and play a vital role in improving healthcare outcomes for members with complex medical and psychosocial needs. You'll work closely with members and their care teams to develop individualized care plans, coordinate services, and ensure the delivery of high-quality, efficient care. This role also serves as a clinical subject matter expert, providing guidance on complex ca...
Make a difference in the lives of others. Join HPSM as a Senior Care Manager and play a vital role in improving healthcare outcomes for members with complex medical and psychosocial needs. You'll work closely with members and their care teams to develop individualized care plans, coordinate services, and ensure the delivery of high-quality, efficient care. This role also serves as a clinical subject matter expert, providing guidance on complex ca...
Responsibilities. The Call Center Quality Monitoring Analyst is responsible for ensuring that customer interactions meet quality standards and deliver great customer experience. This includes evaluating and monitoring calls, providing feedback and coaching to agents, and helping improve call center processes. The analyst will also track key performance metrics, such as ACD reports, to identify trends and opportunities for improvement. Prepare int...
Health Plan of San Mateo is seeking an experienced IT professional to join our dynamic organization. As a. Systems Administrator. you will play a vital role in ensuring the highest levels of systems and infrastructure availability. Key responsibilities include installing and configuring servers, troubleshooting hardware and software issues, implementing security measures, and developing installation and configuration procedures. The ideal candida...
We are looking for a highly skilled. Systems Administrator. to join our team at Health Plan of San Mateo. As a key member of our IT department, you will be responsible for ensuring the integrity and availability of our systems and infrastructure. Responsibilities include installing new/rebuild existing servers, configuring hardware, peripherals, and services, troubleshooting hardware and software problems, and proactively ensuring systems and inf...
