Overview. You will interact with potential IONOS customers via inbound calls, chats and email. Responsibilities of the position include sales of products and services, customer retention, and occasionally response to account & billing inquiries, and general technical support. Responsibilities. Resolve customer issues via phone, email and chat during scheduled shift. Assist existing and potential customers with support based and product purchase q...
IONOS, Inc. is a subsidiary of United Internet, a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable Internet products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting edge technology, ION...
Overview. Our newly established US commercial team is looking to hire a talented and driven Graphic Designer to create and enhance our visual marketing products. Use your experience in graphic design principles to communicate the unique value of IONOS. Enhance the impact of our marketing communications while maintaining the IONOS corporate identity and design standards. We offer an international work environment that provides continuous opportuni...
Overview. Our newly established US commercial team is looking to hire a Growth Manager for the US market. This role will be responsible for development and implementation of domestic growth- and product marketing strategies that generate incremental revenue and profit in our new customer acquisition loops. You will work closely with both the global marketing team and local commercial team operations management to achieve company goals and strengt...
Job Summary. The Technical Customer Service Representative primarily supports IONOS customers with their drag-and-drop website builders through inbound phone calls and email. Additional responsibilities of the position include assisting customers with their domains, email, e-commerce packages, and various marketing tools associated with the website builder. Technical Customer Service Representatives also sell these products, assist with billing i...
Job Summary. The Technical Customer Service Representative primarily supports IONOS customers with their drag-and-drop website builders through inbound phone calls and email. Additional responsibilities of the position include assisting customers with their domains, email, e-commerce packages, and various marketing tools associated with the website builder. Technical Customer Service Representatives also sell these products, assist with billing i...
Job Purpose. The Data Center Technician ensures that server, storage, network, power, and cooling systems perform optimally within the Data Center rack and stack environment. By maintaining the Data Center this role would prevent loss of data, damage to equipment, and ensure the 5 9's principal (99.999% uptime environment). Our data center maintains several work shifts and this position is anticipated to primarily work 7:00 AM - 3:30 PM. Responsi...
