ABOUT OUR DEPARTMENT / TEAM. Position's main purpose is to create a unique and unforgettable experience for our guests, customize the details according to each individual guests, succeeding the highest expectations of service to maintain Kona Villa a Rosewood Resort as the Best Ultra luxury Resort worldwide. THE IMPACT OF THIS ROLE. This position is the connection between our guests and the whole team, the main objective of his role is to be the ...
OVERVIEW/BASIC FUNCTION. Responsible for all aspects of managing the kitchen and kitchen personnel, ensuring the quality preparation of all menu items and proper handling/storage of all food items in accordance with standards. Coordinates the purchase of all food and develops menus, maintaining approved food costs and labor costs. RESPONSIBILITIES. Maintain complete knowledge of and comply with all departmental policies, service procedures and st...
OVERVIEW/BASIC FUNCTION. Responsible for the management of all aspects of the Catering department in accordance with hotel standards. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business while controlling expenditures. Directs, implements and maintains a management philosophy which serves as a guide to Catering staff. RESPONSIBILITIES. Maintain complete knowledge of and comply with ...
OVERVIEW/BASIC FUNCTION. Participate in the preventive maintenance program of all-building equipment and rooms. Supervise, train, and inspect the performance of engineering staff ensuring that all procedures are completed to the hotel's standards. Work closely with Engineer Supervisor/ Manager in scheduling work and setting priorities. Also make decisions in the absence of Engineer Supervisor/ Manager and act as the backup for calls when there ar...
KEY RESPONSIBILITIES. Job summary: Single point of accountability (SPA) for multiple venues (1 restaurant,1 to 2 bars, pools & beach side area) and is responsible for venues financials, venues profitability, hitting or exceeding venues goals, as well as motivating, coaching, and leading the teams. Reporting directly to Assistant Director of F&B. Ensures the venues are running effectively and meeting all resort’s standards to include execution of ...
OVERVIEW/BASIC FUNCTIONS. Check-in/check-out hotel guests courteously and efficiently. process all payments according to established hotel requirements. own and resolve guest complaints (glitches) in a timely manner. Provide information and assistance to all guests and visitors. RESPONSIBILITIES. The following are specific responsibilities and contributions critical to the successful performance of the position. Flexibility to work shifts that wi...
Located on the Kona Coast of the Big Island of Hawai‘i, the iconic Kona Village Resort will once again open its doors and welcome back ‘ohana (family) to the historic and culturally rich destination in 2023. Spanning 81 acres of stunning geologic landscape and richness, Kona Village, A Rosewood Resort will draw inspiration from the history of the site, local culture and natural elements. Less than 10 miles north of the Kona International Airport,...
