Summary. Reporting to the Card Services Manager, and as part of the Card Services team, this full-time, non-exempt hourly role provides service to members and Credit Union staff for all processes related to payment cards (Debit, Credit, ATM). Essential Functions & Responsibilities. Support branch staff and members in troubleshooting and resolving payment card issues including but not limited to failed transactions, account history reviews, progra...
Summary. Reporting to the Card Services Manager, and as part of the Card Services team, this full-time, non-exempt hourly role provides service to members and Credit Union staff for all processes related to payment cards (Debit, Credit, ATM). Essential Functions & Responsibilities. Support branch staff and members in troubleshooting and resolving payment card issues including but not limited to failed transactions, account history reviews, progra...
Summary. Reporting to the Branch Manager, this full-time, non-exempt hourly role assists members with their financial transactions, involving paying and receiving cash and other negotiable instruments. The Member Service Representative/Teller offers financial solutions to member concerns and uses problem solving to meet member’s needs. Tasked to assist in connecting members with the correct channel of services including, but not limited to, membe...
Summary. Reporting to the Branch Manager, this full-time, non-exempt hourly role assists members with their financial transactions, involving paying and receiving cash and other negotiable instruments. The Member Service Representative/Teller offers financial solutions to member concerns and uses problem solving to meet member’s needs. Tasked to assist in connecting members with the correct channel of services including, but not limited to, membe...
Summary. Reporting to the Branch Manager, this full-time, non-exempt hourly position works to develop deeper relationships with new and existing members of the credit union. This position will offer solutions to member needs by offering a variety of account and loan options. Essential Functions & Responsibilities. 1. . Provide information concerning services to new and existing members related to accounts, consumer loans, auto loans, and mortgage...
Summary. Reporting to the Contact Center Assistant Manager, this full-time, non-exempt hourly role takes. all incoming calls and handles existing and potential credit union member requests to completion in a call-center environment. Associates will give general account information, handle transfers and payments, and resolve member concerns and/or offer products to meet member needs. Contact Center team members use various interactive tools and co...
Summary. Reporting to the Assistant Branch Manager, this full-time, non-exempt hourly position works to develop deeper relationships with new and existing members of the credit union. This position will offer solutions to member needs by offering a variety of account and loan options. Essential Functions & Responsibilities. 1. . Provide information concerning services to new and existing members related to accounts, consumer loans, auto loans, an...
Summary. Reporting to the Branch Manager, this full-time, non-exempt hourly position works to develop deeper relationships with new and existing members of the credit union. This position will offer solutions to member needs by offering a variety of account and loan options. Essential Functions & Responsibilities. 1. . Provide information concerning services to new and existing members related to accounts, consumer loans, auto loans, and mortgage...
