JOB TITLE. Support Services Specialist – Redemptions. Department. Operations. Classification. Non-Exempt. Reports To. Manager of Operations – Post Recovery – Transportation and Redemptions. SUMMARY. Provide service to accounts within Redemptions. ESSENTIAL RESPONSIBILITIES. § Meet established performance goals and deadlines in ways that comply with company & client service level agreements. § Maintain accurate records within established systems ...
SUMMARY. Provide customer support services to client accounts. Meet established performance goals and deadlines in ways that comply with company and client service level agreements. ESSENTIAL RESPONSIBILITIES. Maintain accurate electronic records within established systems and processes for each account. Communicate with clients and agent networks regarding specific account information, account assignments and actions in order to effectively exec...
