The Host/Hostess provides the initial Greeting of all Dining Room Guests, in-person or by phone, as well as manage flow of guests in the Dining Room, to ensure an excellent guest experience. Responsibilities. Greet all Guests upon arrival to the Dining Room. Answering all incoming phone calls with sincere hospitality and professionalism. Assist in maximizing revenues while ensuring high level of service delivery. General understanding and knowled...
The Dining Room Server is responsible for service execution to all Dining Room guests. Responsibilities. Serve food and beverages in accordance with company standards, in a professional, courteous manner. Protect the establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies. Comply with responsible alcohol service guidelines, including serving guests responsibly. Comprehensive understanding and knowledge of...
The Bellman handles all guest requests in an efficient, courteous, and professional manner to achieve maximum satisfaction while complying with all Hotel policies and procedures. SCHEDULE. Friday: 1pm – 6pm OR 2pm – 7pm. Saturday: 9am – 5pm OR 10am – 6pm. Sunday: 9am – 5pm OR 10am – 6pm. Responsibilities. Ensure the best first impression of the hotel for all guests and visitors by treating all individuals in a warm, professional, and respectful m...
The Food Runner is responsible for delivering food orders from the kitchen to guest tables rapidly and accurately. Maintaining the cleanliness of the expediting line, organization of order tickets, and communicate effectively with Dining Room Manager, Servers, Host/Hostess and Kitchen team. The Food Runner will also be responsible for the delivery of carryout and room service orders. Responsibilities. Serve all food menu items in accordance with ...
Assist the Front Office Manager and Front Office Supervisor in overseeing the daily operations of the front desk, ensuring the highest levels of customer service and guest satisfaction. Responsibilities. Ensure the best first impression of the hotel for all guests and visitors by treating all individuals in a warm, professional, and respectful manner. Ensure exceptional guest service at the Front Desk at all times. Maintain a friendly, cheerful a...
