Description. Position. Guest Service Representative. Reports to. Guest Service Lead. FLSA Status. Non-Exempt. Position Summary. Responsible for the safe and efficient operation of all cash handling and operating procedures for Tonkawa Enterprises. Provides guests with information regarding the players club and casino promotions. Acts as a sales person for the casino and its promotions. Essential Duties. Ensures that all customers are greeted in a...
Description. Position. Slot Ambassador. Reports to. Slot Supervisor. FLSA Status. Non-Exempt. Position Summary. Responsible for ensuring the integrity and security of the slot floor area on all assigned shifts as assigned by management, while focusing on policy, procedures, and excellent guest service by assisting patrons with any and all service needs, in a prompt, polite and friendly manner. Essential Duties. Greets guests, answers questions an...
