Essential Functions. . Registers guests. Checks out guests and settles accounts. Provides general information to guests (i.e. directions, restaurant hours etc.). Balances and audits all Front Office postings and settlements. Updates daily checklist and guest history. Balances all credit cards, direct bills, and miscellaneous charges from all shifts. Closes the food and beverage point of sale system and balances all room charges from outlets. Star...
SUMMARY. As a member of the North Point Team, the Front Desk Agent embodies NPH Guest Service Principles by warmly greeting and welcoming guests on arrival, professionally handling business transactions and responding timely and sensitively to guest needs/requests. . Essential Functions. Greets and welcomes guests upon arrival. Manages guest check-in, check-out and billing processes. Assists with Night Audit shifts and responsibilities. Handles s...
