Essential key responsibilities. Answer/screen/triage incoming phone calls in a timely and courteous manner. Will resolve callers’ inquiries. Schedule appointments and cancellations by phone or faxed referral. Understands scheduling protocols: hospital, office, ambulatory center, doctors/other providers at each location. Understands all appointment and procedure types and the preps associated with each type. Understands insurance protocols for sch...
Essential key responsibilities. Answer/screen/triage incoming phone calls in a timely and courteous manner. Will resolve callers’ inquiries. Schedule appointments and cancellations by phone or faxed referral. Understands scheduling protocols: hospital, office, ambulatory center, doctors/other providers at each location. Understands all appointment and procedure types and the preps associated with each type. Understands insurance protocols for sch...
