OneShare Health is a Texas-based ed-tech healthcare platform that provides care navigation, telemedicine, and catastrophic programs for individuals in the USA.
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Job purpose. Member Support Specialist is responsible for delivering excellent customer service through the engagement and education of members in a fast-paced, in-bound, call center environment. The Member Support Representative receives telephonic inquiries including but not limited to the following: sharing request status and payments, member billing and account information, provider accessibility, and general program and eligibility questions...
