Job description. As the Manager of Client Services, you will become a valued member of the team and a trusted adviser to our clients by learning their business needs and identifying how technology can help facilitate key business objectives. Scheduled Weekly Hours. 40 (Full-Time). Travel Required. Local 15%, Out of Area 5%. RESPONSIBILITIES. Provide day-to-day management, guidance and mentorship to the CSM and CSA teams. Develop and maintain the ...
POSITION SUMMARY. As a Client Success Manager (CSM), you will be a valued member of the team and a trusted adviser to our clients by learning their business needs and identifying how technology can help facilitate key business objectives and leverage it in a strategic manner. Location. . Optimal office, onsite (DC Metro area). Scheduled Weekly Hours. . 40 (Full-Time). Reports to. . CSM Team Lead. RESPONSIBILITIES. Ensure exceptional service deliv...
POSITION SUMMARY. As an. Onsite Network Engineer. you will provide onsite support services via regular. scheduled proactive visits to your assigned clients in the Washington DC metropolitan. area. You will ensure the smooth operation of the client environment and address any. escalated issues. You will work closely with clients to ensure their network infrastructure is. running smoothly and efficiently, and that system changes are documented prom...
